ACM CHIMIT '09 - Computer-Human Interaction for Management of
Information Technology
November 7-8, 2009, Baltimore, MD (Immediately after USENIX LISA, also
in Baltimore)
Since 2007 CHIMIT has been the leading forum for discussing topics on
IT management with a focus on people, business, and technology.
At CHIMIT, researchers and practitioners share issues, solutions,
and research drawing upon fields such as human-computer interaction,
human factors, computer systems, and management and service sciences to
address cognitive, social, and technical issues in managing the
increasing complexity of modern Information Technology (IT) systems.
Information Technology (IT) is central to modern life. From our homes
to our largest enterprises, we are surrounded by software and hardware
components that support our work and personal lives: wireless access
points, network routers, firewalls, virus scanners, databases, web
servers, storage and backup systems, etc. These components exist to
permit us to do other things, e.g., manage inventory, communicate with
friends or customers, sell products through websites, yet all too often
managing the underlying IT infrastructure takes time and resources away
from the real work at hand. IT systems have grown increasingly
complex over the years, and the cost for keeping the infrastructure
running is now a significant burden. We are at a turning point
where further advances in technology and business efficiency and growth
require fundamentally new approaches to IT system design, management,
and services.
CHIMIT is an ACM-sponsored conference, and accepted Paper and Short
Paper submissions will be archived in the ACM Digital Library. We
are also soliciting submissions for Panels, Courses, and a non-archival
Poster Session for work in progress. Topics include (but are
not limited to):
User Studies of IT
infrastructure management in context, exposing user needs, pain points,
work practices, and examples of both successful and unsuccessful work.
Design - approaches
to
bring about improved, human-centered IT systems.
Experimental Studies on
the
usage of new or existing IT systems.
Tools and
Techniques for improved administration, e.g.,
visualizations
of system behavior, or collaborative interfaces.
Automation approaches
to
reduce
administration
workload or improve productivity.
Organizational Knowledge -
how
can
shared knowledge improve IT management.
Processes and Practices -
examples
of
best practices and improved processes in IT management.
New Technologies -
how will
the changing technological landscape (e.g., Cloud Computing, pervasive
mobile devices, etc.) affect IT management?
IT Beyond the Enterprise
- what
are the implications now that we're doing backups, network
configuration, etc. in the home?
Submission Dates:
July 3, 2009
Papers and Short Papers Due
August 7, 2009
Panels and Courses Due
August 28, 2009
Selections announced
September 11, 2009
Posters Due
September 25, 2009
Poster selections announced
Further examples, details, and instructions for submissions can be
found on the website: http://www.chimit09.org
